Privacy policy of Gamma Car

At gammacarmedellin.com, the protection of your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy describes how GAMMA Car (also referred to as “we,” “us,” or “our”) collects, uses, processes, and protects the information you provide when using our website. By Browse and using gammacarmedellin.com, you agree to the collection and use of your information in accordance with this Privacy Policy, including the collection of your Browse behavior data on the site.

1. Who we are

Our website address is: https://gammacarmedellin.com/en/.
GAMMA Car is a vehicle rental company located in Medellín, Colombia.

2. Information we collect

We collect different types of information to provide and improve our services:

Information you provide directly to us:

Comments: When you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
User Accounts: If you register an account on our website (e.g., to make a reservation or manage your profile), we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except your username, which cannot be changed). Website administrators can also view and edit this information.
Contact or Subscription Forms: If you use our contact forms, reservation forms, or subscribe to our newsletters, we will collect the information you enter into such forms, such as your name, email address, phone number, and any other information relevant to your inquiry or reservation.

Information collected automatically (Browse Behavior Data):

Usage Data: We collect information about how you access and use our website. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. By Browse gammacarmedellin.com, you agree to the collection of this information to understand your Browse behavior and improve your experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files that may include an anonymous unique identifier. For more details, please refer to the Cookies section below.

3. How we use your information

The information we collect may be used for various purposes, including:

To provide and maintain our website and vehicle rental services.
To process your reservations and manage your accounts.
To improve your user experience and personalize content.
To analyze site usage to understand trends and develop new features.
To detect, prevent, and address technical or security issues.
To respond to your inquiries, reservation requests, and provide customer support.
To send you marketing or informational communications about our services, offers, and discounts, if you have consented to receive them.

4. Media

If you upload images to the website (e.g., as part of a user profile or in comments), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

5. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page (if applicable), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article (if this functionality is available), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. With whom we share your data

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf (e.g., payment processing, marketing services), perform website-related services, or assist us in analyzing how our site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Compliance: If you request a password reset, your IP address will be included in the reset email. We may disclose your personal information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Spam Detection Services: Visitor comments may be checked through an automated spam detection service.

8. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username which cannot be changed). Website administrators can also see and edit that information.

9. Your data rights (US Privacy Principles)

In line with general data privacy principles in the United States, you have certain rights regarding your personal information. These may include:

Right to Access: You have the right to request access to the personal data we hold about you. You can request an exported file of the personal data we hold about you, including any data you have provided to us.
Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Deletion: You have the right to request the erasure of your personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Right to Opt-Out of Marketing: You can object to the processing of your personal data for direct marketing purposes.
Right to Object to Processing: You may have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the Contact section below.

10. Where your data is sent

Visitor comments may be checked through an automated spam detection service. Additionally, please note that the hosting of this website and some of our service providers may be located outside the country where your data was originally collected, which could involve the transfer of your data to other countries. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

11. Contact us

If you have any questions about this Privacy Policy or the processing of your data, please do not hesitate to contact us:

Email: info@gammacarmedellin.com
Phone: +57 322 6973081
Location: Medellín, Colombia